Basically new product development process involves following steps:
- New product strategy
- Idea generation
- Screening and evaluation
- Business analysis
- Research and development
- Formulation
- Testing, and
- Commercialization
New product development is a very time consuming and complicated process until you get your perfect formulation needed to get the perfect product you desire. Various steps that required during research and development of a product reaching the goal are:
- Understanding customer’s idea and need about the product
- Product type (therapeutic, topical or oral, cosmetic etc.)
- Nature of product (ointment, cream, serum, drops etc.)
- Functions of product (pain relief, moisturizing, removing wrinkle etc.)
- Product attributes (appearance, feel, color, texture, viscosity based on the container type such as jar, bottle, pump, spray etc.)
- Customer’s desired ingredients, certifications or claims on product
- Review and recommendations on customer’s desired ingredients
- Research on available and suitable ingredients (clinical trials, research papers, Health Canada guidelines, regulatory requirements, licensing requirements, hot listed products etc.)
- Browsing information on ingredients
- Studying properties of ingredients
- Studying adverse effects of ingredients
- Selection of ingredients based on functions and claims
- Selection of associated ingredients required in making a product
- Evaluation of ingredients (compatibility, safety etc.)
- Sourcing the ingredients from the authentic supplier who can provide MSDS and COA
- Mathematical calculation for active ingredients required in formulation
- Formulation of product
- Experiment –making the product and reformulating until satisfied with desired characters (appearance, color, smell, viscosity, texture, and feel)
- Problem solving – Rejecting unsuitable and selecting suitable ingredients
- Prototype product development
- Testing – physical and organoleptic characters
- Stability test-physical characters
- Repetitive sample production to validate the formula and the process
- Post formulation – receiving feedback and improving product ((reformulation if necessary)
- Making the final product, product sample approval and sign off
- Microbial and heavy metal testing, cosmetic product testing, clinical trials, preservative challenge testing etc. if desired
- Licensing , certification and notification of product if needed